Consumer Complaint Detail

GMC / ACADIA / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113371 Incident Date: Jul, 04 2007
Consumer's City: ABINGDON Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ACADIA Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:universal joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEV33727J Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 19 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 5th 2007 my family and i were traveling in our recently purchased 2007 gmc acadia while on vacation in fenwick, de. and as we were traveling through an intersection our vehicle experience a massive failure. the front portion of the drive shaft, the portion that extends from the transaxle to the rear axle, drop from the vehicle, at speed, and caused the vehicle to loose power while at speed in traffic. realizing the loss of power, we pulled the vehicle safely to the side of the roadway to inspect the vehicle. upon looking under the vehicle, i observed the drive shaft hanging, in the forward position, to the roadway. i immediately called "on-star" who i found to be extremely non-responsive or helpful to our situation. the following day, the tow truck finally responded to our call and upon our direction took the vehicle to hertrick gmc for repair. later that week i ws informed that the "safety ring" had failed and the replacement prt was on indefinite back order. *tr