Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113389 Incident Date: Jul, 26 2007
Consumer's City: FITCHBURG Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ56H8YN Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After an abrupt stop, the brake pedal went to the floor and braking ability was severely impaired. i went home immediately fearing for my safety. after an inspection under the vehicle, i noticed that a large amount of brake fluid in my driveway. looking more closely i found the leak in the brake line. it appears that the parking brake cable had worn a spot on the left rear brake line. this combined with corrosion had caused the line to rupture. it looks as if the factory was concerned because there was a soft 3" piece of foam rubber tubing over the parking brake cable where it contacted the hydraulic line. this foam rubber may have actually contributed to the corrosion by trapping water between it and the steel brake line. judging by the amount of rust stuck to the foam rubber i would say this is a fair assessment. chrysler dealers and the main office offered no recourse. after experiencing all this and many other problems from a vehicle purchased new, i can say that i will never pay for another chrysler vehicle again. if someone gives me one, i may consider the offer. p.s. other problems included: oil pressure sending sensor, transmission speed sensors, front wheel bearing, radiator, lower control arm bushings, an unresolved pulling to the right not resolved after new tires and wheel alignment, etc. *jb