| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007113434 | Incident Date: Jul, 25 2007 |
| Consumer's City: DOUBLE OAK | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:differential unit |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU63K02Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 27 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 19 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2002 ford explorer xlt, about 62000 miles. differential noise started about 2 months ago along with a right axle seal leak. noise is speed relational, starts at about 30 mph and increases in frequency linearly with speed. noise level also increases with increasing speed. differential, although leaking slightly, still makes same noise when topped off with synthetic differential fluid. through research i have discovered this to be an endemic problem with 2002 and 2003 explorers with hundreds of occurrences noted in various places on the web. many mechanics report that if the pinion retaining bolt fails, the differential will lock up both rear wheels simultaneously causing loss of control. i have not read where this has actually happened but the noise is very loud and people riding in my car always notice it. i believe that ford should step up the plate on this one. i have owned nothing but fords for many years and i drive an excursion. i was referred to this site by a post on www.carcomplaints.com. *jb |
