Consumer Complaint Detail

MERCURY / COUGAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113574 Incident Date: Jul, 21 2007
Consumer's City: PORTER Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L915 Date added to File: May, 23 2021
Date Complaint Received: Jul, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2001 mercury cougar. while driving 55 mph, the engine began making a knocking sound and eventually failed. no warning lights illuminated and the temperature gauge did not indicate anything abnormal. the vehicle began smoking once the contact pulled over and she noticed radiator fluid leaking. after restarting the vehicle, all of the instrument panel warning lights illuminated. the contact took the vehicle to a mechanic and they stated that a new engine was needed. she took the vehicle to midas for a second opinion and was informed again that her vehicle needed a new engine. the current and failure mileages were 75,000. updated 02/01/08. *lj the head gaskets were leaking which allowed radiator fluid to mix with the oil.