Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113636 Incident Date: Jul, 24 2007
Consumer's City: GILBOA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53231A Date added to File: May, 23 2021
Date Complaint Received: Jul, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2001 ford taurus. while driving 50 mph, the front and rear coil springs fractured. the service shop replaced the rear springs in the latter part of 2006. the contact stated that the failure sounded as if a stone had struck the undercarriage of the vehicle. the current and failure mileages were 100,000. the consumer stated the front and rear coil springs broke in a relatively short period time. the front coil springs in the front didn't just break in one place, but in two places . the front strut mount was also punctured and had to be replaced. updated 08/16/07.*jb