Consumer Complaint Detail

HONDA / ODYSSEY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113658 Incident Date: Mar, 02 2007
Consumer's City: SOUTHPORT Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL18692B Date added to File: May, 23 2021
Date Complaint Received: Jul, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 06 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For the past few months, when accelerating my 2002 honda odyssey from start, e.g., entering a highway on an incline, occasionally the gear fails to engage, i.e., pressing the accelerator increases the rpm to 5k without moving the vehicle. there have been occasions where i've had to pull over to the side. the symptoms were similar to the information on the transmission recall notice i received from honda a couple of years back. i took my vehicle to honda of westport, where the service manager (george) told me point blank that the recall campaign was over. after some persuading, they agreed to look at the problem, and said they couldn't replicate it. last week, the check engine light came on. on calling the westport honda service dealer, the service manager (george) told me the same thing (i.e., the recall campaign is over). frustrated, i took my car to the local mechanic who checked that diagnostics came back with code p703 (incorrect gear ratio), indicating that it was a transmission problem. i called back george at honda of westport with my findings and he repeated the same "recall campaign is over" and i would have to bear all expenses to repair this vehicle. given that the problem started back in march, just past the vehicle's warranty, i believe it is unfair of honda to rebuff me and refuse to entertain the automatic transmission issue which is already well documented. *tr