Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113772 Incident Date: Jul, 30 2007
Consumer's City: STERLING Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP56S52G Date added to File: May, 23 2021
Date Complaint Received: Jul, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2002 ford taurus sel new from sunnyside ford in holden, ma in oct of 2002 with 6 year 60k mile warranty plan. the vehicle currently has 54,000 miles on it and has not been abused and is driven only by my wife and i. a left rear coil spring snapped about a year ago and was replaced by dealer under extended warranty. with a $50 co pay by me. today 07/31/07 the right front coil spring suddenly snapped. car had to be towed to sunnyside ford who is once again making repairs with my $50 co pay under extended warranty. it is high time that ford motor co recall these dangerous 2002 model year taurus with defective front and rear coil springs before people are killed. i am lucky that i was not traveling at high speed when my springs snapped. i have read many accounts of this problem on the internet of these springs snapping suddenly and puncturing tires on 2002 taurus. *tr