Consumer Complaint Detail

TOYOTA / MATRIX / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113789 Incident Date: Jul, 27 2007
Consumer's City: ALTADENA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KR32E06C Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: With only 24,707 miles on my 2006 toyota matrix, i was told that all four tires needed to be replaced. i have found many such complaints about these vehicles after doing an internet search. the problem was described as excessive cupping or wear to the inside of the tires. the sixteen inch continental tires standard on these have a tread life of 50,000 miles, but the customer service representative told me they have a tread life of about 25,000 miles. i have the records to prove that i brought the auto in every 5,000 miles for a scheduled maintenance. each one called for a tire rotation. i am so angry that the dealership didn't mention this problem or make corrections to the alignment or balance of the tires, that i refuse to go back to them. in my opinion, this constitutes negligent behavior on the part of the dealership and a serious design flaw on the part of the manufacturer that should be corrected for all toyota matrix. *tr