Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113810 Incident Date: May, 14 2007
Consumer's City: FRAMINGHAM Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWEG71K47M Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contacts own a 2007 volkswagen jetta. the contact has been experiencing brake failure since the first two weeks after the vehicle was purchased. he stated that the brakes grind whenever he attempts to stop. while driving 45 mph, he attempted to accelerate and the vehicle hesitated. on june 11, 2007, he arrived at wellesley volkswagen and spoke to the service manager. the service manager acknowledged that the transmission was faulty and discovered an error registered in the computer. wellesley would not provide a loaner vehicle, but the contact was able to retrieve his vehicle within a few days. however, the brakes continue to grind. he called volkswagen, but no one would speak to him. the current mileage is 3,000 and failure mileage was 200. updated 09/18/07. *jb updated 01-16-08. *kb updated *jb