Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007113917 | Incident Date: Jul, 31 2007 |
| Consumer's City: PORTAGE | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Electronic door locks failed to engage locks. lock verification signaled lights and horn indicating the locks were engaged. as a result of the failure the van was entered illegally and property was stolen. this was also a safety issue when the electronic locking system did not disengage from the controls in the van. this resulted in the inability to remove 3 children from the van quickly in an emergency situation. the body control module (bcm) has been reset several times to correct the problem. the reset only lasts for a few days before the problem repeats itself. *tr |