Consumer Complaint Detail

BMW / E36 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113959 Incident Date: Jul, 16 2007
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: E36 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 16 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 bmw 330i has 85k miles and is in very good condition. recently, however, a "service engine soon" light came on. the dealer diagnosed a problem and informed me that i needed a new torque converter because the gasket was leaking, however, the car was driving just fine. they told me that if i didn't replace it now then down the road the whole transmission might fail and need replacement. i feel ripped off having paid $3,000 for a torque converter on a car that drove fine. an independent mechanic told me that it's a common problem that bmw is aware of, but the company refused to help out with the cost, stating that there were too many miles on my car. the life of the transmission is supposed to be way longer than 85k miles. too bad, bmw said. *jb