Consumer Complaint Detail
THULE / TRAILBLAZER / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007113965 | Incident Date: Jul, 31 2007 |
| Consumer's City: HOLLIS | Consumer's State: NH |
| Vehicle Transmission Type: | Manufacturers Name: Thule, Inc. |
| Model Name: TRAILBLAZER | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:mechanical:carrier/rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I received a safety recall notice from thule regarding a safety defect in thule hitch rack units, including the trailbalzer 998xt that i own. thule's instructions were to contact them at a toll-free phone number for instructions on obtaining a repair kit to eliminate the hazard. thule also provided a web site for obtaining information. i phoned the toll-free number, listened to a lengthy recorded massage, then pressed "1" as instructed. my phone connect then went into limbo with no response from thule. i have tried the call several times with the same result. i also checked the thule web site, but i find the links to information on how to proceed to be inoperative. clearly thule is not properly handling this recall because i am unable to make any meaningful contact to obtain the needed repair kit.*jb |