Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114036 Incident Date: Jul, 30 2007
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGCM77L74D Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 07 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 vw touareg has been diagnosed with premature failure of the front suspension bushings. the vehicle has never been used off-road. the vehicle has 55k miles on it. i believe that this is an inherent defect in the polymer used for the bushings and it should be replaced at vw's expense. vw has not been responsive to my request. i have had many cars in my life, and this type of failure has never occurred, even with up to 105k miles. the repair is estimated to cost $1700. this type of failure could lead to a serious accident by the failure of the suspension system and loss of vehicle control. *tr