Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114088 Incident Date: Jul, 05 2007
Consumer's City: NORTH LIBERTY Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP36P4YW Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 18 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought used 2000 ford focus for daughter on 6/19/07. worked fine until about 3 weeks later (~7/6) when car would stall out on her for no reason while she was driving it. taken to dealership we bought from who took it to local ford store so they could look at it. they claim problem has not occurred with them. talked to 800# for ford and lady tells me that service dept has to "replicate" the problem before they will fix the known problem (fuel delivery module). notification was suppose to be sent to owner. when i talked to previous owners, they said they never received any notifications of recalls, etc from ford. when i spoke to ford, she said owner information is not automatically updated with them...i had her update with my daughter's information. to date, 8/2/07, ford refuses to fix a well-known problem with early ford focus. *jb