| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007114091 | Incident Date: Jul, 08 2007 |
| Consumer's City: TRACY | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: CTS | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G6DP577260 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 06 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2006 cadillac my brake alert system came on. on 07/09, i took the cadillac cts (29,462 miles) to tracy cadillac explained to todd in maintenance/serv my alert came on & to please look into it. on july 10th todd called me and stated that it needs new brakes & possible new rotors. at such low miles on a 18 month old car i could not believe he was telling me this, he said this this is "normal". as a consumer i can't believe that new brakes/rotors are required so soon & don't consider this "normal wear & tear". we paid for a sturdy vehicle with a good reputation i e-mailed cadillac corp and here is a partial response -let me know if you want the full e-mail) (their response dated july 24 from customer relationship specialist: meghan maclennan) the front brake pad lining used in today's cadillac is far different than what was used in the past. brake pads manufactured today contain no asbestos. most vehicles manufactured in past years used a lining containing asbestos. there are many factors behind the change in the design of today's braking systems; federal government guidelines, service life, noise level, stopping ability, fade resistance and environmental effects. therefore, automobile manufacturers have moved into a new era in brake pad composition, balancing long lasting metallic materials with softer materials, which offset brake "squeal" inherent in a more metallic pad. this new material is much safer to the environment because of the elimination of asbestos, but a trade off might be shorter pad life, depending on braking usage and conditions. brake pad and lining replacement is not covered by the manufacturer's warranty, and is considered a maintenance item. rotor and drum resurfacing or replacement is also not covered under warranty, unless it is a direct result of a defect in materials or workmanship. at this time the dealership does not feel there is any defect in the materials or workmanship and is considered normal wear and tear. *jb |
