Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114097 Incident Date: Jul, 18 2007
Consumer's City: SHAFTER Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L2Y5 Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 mercury cougar. the contact stated that the fuel pump failed on her vehicle. ford informed her that a recall repair was previously performed on the vehicle. the contact went to the corporate ford office and was informed that the repair had not been performed. she also stated that the engine occasionally stalled and one of the struts failed during a test drive at 60 mph. the vehicle was eventually towed. the purchase date was unknown. the current mileage was 110,125 and failure mileage was 110,000.