Consumer Complaint Detail

GMC / SIERRA 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114103 Incident Date: Jul, 02 2007
Consumer's City: PLAQUEMINE Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA 1500 Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTEC14TX2Z Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 gmc sierra 1500. while making a right turn at 5 mph on a dry limestone, the contact heard a noise coming from the vehicle. the noise sounded as if the abs pump was activated. when he depressed the brake pedal, the brakes failed to respond. the failure caused the vehicle to crash into a work trailer. the vehicle sustained front end damage. the vehicle was towed to the dealer, but they could not find any failures. the manufacturer sent an engineer to take pictures of the vehicle and to run a diagnostic report. the manufacturer called the contact and stated that they were unable to find any failures as well. the contact was issued case number 71-534915559. the current and failure mileages were 87,000. the consumer stated that an representative came to investigate and took pictures that were in turn downloaded to his laptop. two weeks later the consumer was contacted and stated the crash was at such a low speed the computer did not record anything and gm could not assist with the repairs. the consumer stated traded vehicle in due to the fact could not get assistance from manufacturer. the consumer provided pictures and information on recalls pertaining to the defect. updated 08/27/07 *tr