Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007114112 | Incident Date: Jul, 19 2007 |
| Consumer's City: SHASTA LAKE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW58NX1C | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 27 2007 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We purchased this vehicle used with a warranty insurance policy. the sales manager assured us that if you push a button or turn something on then the warranty would cover it. the first time we used the heater cold air came out of the passenger floor duct. the warranty covers the automatic temperature control, but the dealer claims this does not include the components of the automatic temperature control system. there is no such component as an automatic temp control, but they dodge they warranty anyway. i have read that i will have to pay $1100.00 to repair this by the time winter comes or else i will have no defroster and will not be safe to drive. the dealers are quite aware of the problems associated with this system but unless someone forces a manufacturers recall the dealers do not receive compensation and will not stand behind their cars. this is a cold weather safety hazard and engineering defect costing consumers unfair and costly repair bills and time inconveniences. *jb |