Consumer Complaint Detail

DODGE / DODGE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114186 Incident Date: Jul, 20 2007
Consumer's City: GASTONIA Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD56U4YH Date added to File: May, 23 2021
Date Complaint Received: Aug, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 26 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought this car new. i am the only one who drives it and i have used synthetic oil the entire time. i have always taken care of it. i was on the off ramp of i-85 when it just stopped. it was smoking and then the oil light came on. i got out of the car because it was in a dangerous place on the off ramp and oil was spilling out of the bottom. we had to get the car towed. the mechanic said that it had two cracked heads. if i had been on the interstate when this happened i would have been seriously injured or killed. i am extremely upset about this and i have called chrysler and registered a complaint because i have found out about all the serious problems with the 2.7 liter engine. chrysler says there is nothing wrong with this engine or they would have issued a recall. every parts person, mechanic, dealership, etc. that i have talked to have mentioned the problems with this engine. it seems as if everyone knows there is a problem but chrysler. they asked if i had all the records from every time that i have ever had the oil changed. this is not something i would think about keeping. i don't think they would have done anything even if i had the records. they just wanted to make sure i didn't have any proof. this is going to be very costly to get fixed and if i put the same kind of engine in, i am looking at the same problems. it seems at this point that i may have to just trash the car and lose whatever worth it had left in it. i will never buy another dodge car because chrysler does not stand behind their mistakes. somebody needs to investigate this situation in depth. a lot of innocent people are being put in an extremely difficult financial position because of chrysler. please do something about this before someone gets hurt really bad in one of these cars. *tr