Consumer Complaint Detail

TOYOTA / SIENNA / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114209 Incident Date: Jul, 27 2007
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5TDBA22C65S Date added to File: May, 23 2021
Date Complaint Received: Aug, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 15 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Back door was opened using the remote key and then it suddenly closed by itself. individual was hit by the door as it closed. further inspection showed that the left side "strut" on the door was leaking. called toyota customer support at 800-331-4331 and was given a reference #. toyota also referred to tsb bo001-07. brought vehicle to dealer and dealer would charge to fix since vehicle has 51k miles, although less than 2 years old. dealer refused to acknowledge back door stays were defective although numerous consumers have complained, and there is a current nhtsa investigation (action #ea06020). *tr