Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114230 Incident Date: Aug, 02 2007
Consumer's City: ROCHESTER Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733735 Date added to File: May, 23 2021
Date Complaint Received: Aug, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 18 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In september, 2006, at approximately 55200 miles, the airbag failure light came on. diagnosis by the dealer on 5 sept 2006 (invoice 107484) revealed "ordered drivers air bag, fault b1346, 1st stage resistance to [sic] high." on 25 sept 2006, after first ordering the wrong part(invoice 107945), the dealer replaced the driver-side air bag (invoice 108174). on 31 july 2007, at approximately 59200 miles, the air bag warning light came on. the car was brought to the dealer on 1 august, and on 2 august the dealer replaced the air bag. the dealer invoice indicates "56910r00 replaced drivers side air bag. resistance to [sic] high." (invoice 119075). on the morning of 3 august 2007, at approximately 59220 miles, the airbag warning light came on. this car has never been involved in a collision. the air bags have never been deployed. the car has less than 60,000 miles on it and is only 4-1/2 years only. despite the driver-side airbag being replaced twice, the car is indicating for the third time that the driver-side airbag has failed. *jb