Consumer Complaint Detail
THULE / HITCHING POST PRO / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007114302 | Incident Date: Aug, 03 2007 |
| Consumer's City: WEST NEWTON | Consumer's State: MA |
| Vehicle Transmission Type: | Manufacturers Name: Thule, Inc. |
| Model Name: HITCHING POST PRO | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:mechanical:carrier/rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 03 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: There is athule recall on certain model hitching posts; i was sent a letter apprising me to call 800.848.5391 to obtain a repair kit. i've called four times, listened to the long message and at the end when i entered "1" as instructed, was hung-up upon. the website, www.thuleracks.com has a product recall section with the same letter. both the instructions link and the point of sale poster link was broken and there was no way to request the replacement kit from the website. i'm angry i've spent half an hour on this to no avail. *tr |