Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114310 Incident Date: Jul, 17 2007
Consumer's City: SALEM Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP36PXYW Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 17 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Re: nhtsa campaign: 00v-418 - - in july 2007 we bought a 2000 ford focus wagon as a 2nd car. upon lowering the back seat to load items, the seat separated from the hinge. researching this problem on the internet i learned of the above nhtsa recall campaign and contacted ford. they state that no recall was issued for my vehicle and refuse any further comment, even though the defect in my car is exactly as described in the recall notice. i even referred their "customer relations" office to your website as an "fyi" but they adamantly refuse to reply with any meaningful response. although i intend to have the deficiency repaired at my own expense, i am very unhappy with fords "stonewall" tactic and due to the circumstances i refer this matter to your agency in the event that you might be able to confirm whether, or not, my vehicle was involved in a recall for the particular item cited in campaign number: 00v-418 and/or if ford is in violation of the recalls mandate. thank you for your consideration. *tr