Consumer Complaint Detail

TOYOTA / AVALON / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114321 Incident Date: Jul, 29 2007
Consumer's City: PISGAH Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 10 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving on a two lane highway, using the ir laser cruise control, and following a pickup truck at a speed below the "set" speed of the cruise system. as we approached a traffic signal the truck slowed and my cruise applied the brakes on my 2006 toyota avalon as it should. i applied the brake to disengage the cruise and to bring the car to a stop behind the pickup. at that point, everything appeared to be totally normal. but at a speed of approximately 30 mph the brake petal suddenly went to the floor and there was no evidence of any brakes. (total brake failure). i managed to find a hole thru the traffic, by entering the oncoming lane, and ran thru the intersection (against the red light), and managed to avoid vehicles at the light by turning left 90 degrees. fortunately, other drivers at the intersection apparently saw me coming and held their positions. the car finally stopped rolling about 100 yards beyond the intersection. i shifted into "park" and tried to assess the situation. the engine continued to run, and when i stepped on the brakes again, the pedal responded as normal. the light on the dash indicated that the cruise control was disengaged, and there was no other warning light noticed. i had the vehicle transported to scottsboro, al by flatbed truck. it has been at the toyota dealers for the past six days. they checked the computer for codes, and tell me that no codes were stored. they also said they called toyota to see if they have any experience with a failure of this nature, and toyota apparently told them they did not. inspection of the vehicle did turn up a problem with the ir laser sensor, which was misaligned, but the dealer told me that would not cause a brake failure. inability to stop a vehicle is a significant safety issue. had the traffic pulled into the intersection as they should have, i would have had no place to go, and an serious accident would have occurred. *tr