Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007114396 | Incident Date: Jul, 29 2007 |
| Consumer's City: LYNNWOOD | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C4GP54L04R | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 05 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 05 2007 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2004 chrysler town and country is having steering problems. the dealer put a new rack and pinion in it july 5, 2007. we bought it on july 6, 2007. it had 42,729 miles on it. by july 30, 2007 two bolts fell out of said unit, and the other bolt was halfway out also. the dealer replaced the missing ones with used bolts from another van, and did an alignment. i picked it up late evening on july 31, 2007. by mid-day august 3, 2007 the bolts were so loose that my mechanic could spin them with his fingers. he tightened them, and it took two full turns with a torque wrench. now it's august 6, 2007 and my steering is loose again. nobody can explain why the bolts keep coming loose. *tr |