Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114419 Incident Date: Jul, 31 2007
Consumer's City: AMSTON Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2004 toyota sienna, which overall i love. in the past 3 months, the trunk hatch has started to not hold when open & resist opening at times. it used to hold for longer, making me delay the repair. it has progressively gotten worse, so that now it closes within moments with a lot of force. i have no choice but to repair it now, at a cost of $400, or risk serious injury to myself & 3 young children. my husband & i have already been bonked on the head & back repeatedly. toyota is aware of the defect, & the obvious risk to car owners (a majority of whom have young children i would guess as it is a minivan), but has not issued a recall. instead they are profiting over the defect. i don't fault the service dealer that we deal with, as they have always been helpful & honest. i am upset that the toyota corp. won't issue a recall. *tr