| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007114477 | Incident Date: Apr, 12 2007 |
| Consumer's City: LOS ALTOS | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: RX400H | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTJHW31U072 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 05 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 15 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Repeated airbag defect in lexus 2007 rx 400h : 2007 lexus 400h (hybrid) has been having air bag safety problems. the car was purchased dec 16, 2006 from magnussen lexus in fremont, ca. it currently has about 7000 miles. the problem started soon after the purchase, in april 2007 the air bag light came on and stayed on. we took the car to the dealer to get it taken care of. the 1st visit to the car dealer (magnussen lexus of fremont, ca) involved them adjusting the pin connectors to fix what they thought was the right side squib malfunction. the problem reappeared on 20th april 2007. the dealer indicated that they thought the wiring was loose and tightened the wiring connector under the driver seat. the problem reappeared on may 02, 2007. the service technician found codes b0016 and b0017, found the left and right wiring harness bad, had it inspected by a lexus factory field engineer. the technician replaced left and right floor harness. the car stayed at the dealer for 3 weeks (picked up on may 22nd) where in the problem was identified in the right and left wiring harness. the entire wiring was changed. the problem reappeared again in a few days (may 25th, 2007) and the car has now been with the dealer since then, still attempting to find a comprehensive fix. lexus has begun discussions with us regarding repurchase of this vehicle, and officially communicated that via a letter dated june 25, 2007. the status of the request is still unknown despite repeated calls to lexus corporate to find out the nature and extent of the problem and the intended resolution. *jb |
