Consumer Complaint Detail

NISSAN / ALTIMA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114504 Incident Date: Jun, 28 2007
Consumer's City: HOLLADAY Consumer's State: UT
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: ALTIMA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 18 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 06/29/07 my car sputtered through the intersection of 33rd and highland drive. i then pulled into a bakery on 3100 south and highland drive when i got out of my car i was overwhelmed by the smell of gas. there was a trail of gas behind my car and a large puddle under my car. at this point i did not know what to do, i was afraid to start my car so i asked a gentleman at big o to come and look at my car to see if i could start it. they said they would not start it not knowing where the gas leak was at. i then called the dealer ship and they did not suggest driving the vehicle but having it towed down to the dealership. the tow company picked me and my car up at about 8:50. the gentleman turned on my car and backed it out of the parking spot to put it up on the tow truck. the moment my car was turned on it began to leak gas. it looked like someone had turned on a water faucet and it created another large puddle of gas in the parking lot. once at the dealer ship. i explained to shane and nick what was going on with my car when nick said, " i know what is wrong with it. it happened to another car this week. but that one caught fire" he took my car back into the shop and about 20 minutes later come back out of the shop and showed my grandfather and myself what had happened. the gas line had "fallen off and the gas was soaking into my back seat." it had created a tar like substance on the tank and on the foam of my seat and the seat was soaked from the gas. i left my car with the dealership all day for them to attempt to clean the seat and get rid of the gas smell. around 6pm that same night i went to pick up my car with my roommate . we were about 10 feet from my car when we both could still smell the gas. needless to say with the weather turning from summer to fall and getting colder the gas smell is getting worse and the dealership does not care about the health hazard and will not replace my back seat. *jb