Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114642 Incident Date: Aug, 02 2007
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU62K92Z Date added to File: May, 23 2021
Date Complaint Received: Aug, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 ford explorer had a failed tube mounted "differential pressue feedback from egr" (dpfe) sensor after 30k miles. ford created a technical service bulletin (tsb) regarding this know issue affecting several 2000-2003 ford models including the 2002 explorer (see ford tsb 04-11-1 may 25, 2004 ). however, when ford turned this issue of the faulty dpfe sensor into a recall, or "field service action" (fsa) as they call it, they did not include the 2002 ford explorer in the dpfe recall. all vehicles included in fsa 02m01 were given an extended 2yr/24k mile warranty on the dpfe sensor. the 2002 explorer was not included in this extended warranty despite the fact that the 2002 explorer was included in the original tsb on this issue and the fact that the 2002 explorer was know to use the same tube mounted differential pressure sensor as all the vehicles included in the recall. see fsa 02m01 *tr