Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114742 Incident Date: Aug, 05 2007
Consumer's City: JENERA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 19 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a 2001 ford taurus that we bought new. had the front spring shields installed upon receiving recall notice. front springs are ok so far, but i noticed the rear of the car sat a little low in the garage. i had heard of some spring problems with the fords, and my son just had the rear springs on his focus replaced recently at his own expense. (he bought the focus new also) i scheduled service at our ford dealership and they confirmed both rear springs are broken. they did not have them in stock, so rescheduled me for the next day. the struts did not come in, so now i'm rescheduled for next week. now i don't know if we should drive it or not, as i found out that a lot of tires are being punctured, and i had recently put new tires on. ford should take care of this... *tr