Consumer Complaint Detail

DODGE / SPORT UTILITY / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114775 Incident Date: Aug, 05 2007
Consumer's City: WILLIAMSPORT Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SPORT UTILITY Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y0XF Date added to File: May, 23 2021
Date Complaint Received: Aug, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am here to complain about the ball joints on our 1999 dodge durango! i just found out on monday that we have to replace them again. this will be the second time. first time was in 2004 w/ 65k miles on the vehicle. now 3 years and 30k miles later i have to do it again!! first time cost me around 400 dollars and this time it will be around 325 b/c my friend works at the local shop! this can be very dangerous if the person driving it don't know anything about cars. i have see numerous pictures on the internet of wrecks caused by the failure of the upper and lower ball joints!! we have a 1 yr old and it scares us to know this happens all the time to the 98 and 99 durango's. the way you can tell these are going bad is when you hit a bump you notice a vibration in the front suspension area continue after you hit the bump. they recalled the ones from 2000-up but not these. there should be a class action lawsuit!!!!! its ridiculous that foreign vehicles are made better than american!! there is no reason for this. vehicles are expensive enough let alone changing the ball joints every 30k miles!!!!!! our next vehicles will be foreign!!! i hope my comment goes somewhere other than in and out of ears/eyes. i emailed dodge on monday and have yet to hear back!! probably won't!! thanks for your time and website!!!!!!!!! *jb