Consumer Complaint Detail

TOYOTA / AVALON / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114795 Incident Date: Jul, 03 2007
Consumer's City: RIVERSIDE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BK36B76U Date added to File: May, 23 2021
Date Complaint Received: Aug, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 18 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) heavy braking to avoid a collision leads up to the ongoing failures (2) failure is the friction lock for the telescoping steering wheel slowly releases during normal stop and go driving and after a period of time, a heavy application of the brakes will cause the steering wheel to collapse inward resulting in near loss of control of the automobile. (3) the car has been taken to the dealer twice. the first time the dealer could not duplicate the problem and indicated that the driver was improperly locking the steering wheel telescope lock. the second time the car was taken to the dealer, the dealer again could not duplicate the problem and after the owner of the car showed them what causes the lock to come undone they refused to repair stating that the problem is "you are driving with the steering fully telescoped and even a brand new avalon would do the same thing". the dealer said "this must not be the car for you since you must drive with the steering fully extended". we have approximately 24,000 miles. the problem first began appearing at about 19,000 miles. *jb