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NHTSA Complaint Number: 007114804 | Incident Date: Aug, 01 2007 |
Consumer's City: MORTON | Consumer's State: IL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
Model Name: SIENNA | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:support device/strut |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5TDZA22C74S | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 08 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jun, 18 2007 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 1) rear liftgate operated normally - no indication of potential issues. 2) rear liftgate struts failed, causing the door to close unexpectedly, hitting my wife while she was underneath the liftgate. liftgate will no longer stay in the open position. using the power assisted feature to open the liftgate works, but it will close immediately after the opening mechanism disengages. 3) no resolution from toyota america customer assistance since the vehicle is past 36,000 mile warranty (currently @ 42,000 miles). *jb |