Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007114942 Incident Date: Aug, 06 2007
Consumer's City: GRAND RAPIDS Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU74E32U Date added to File: May, 23 2021
Date Complaint Received: Aug, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased used 2002 ford explorer from original owner. after inspecting vehicle good, i found that the rear differential was leaking and fluid very dirty; appears to have metal filings. can hear loud rumble and whine while driving. i unerstand that cost is about $1,600 to repair. i also understand now that this is a serious problem with 2002 and 2003 ford explorers, and that ford is well aware of this. i am concerned for my safety with this type of failure. *tr