Consumer Complaint Detail

FORD / EXPLORER / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115020 Incident Date: Jul, 11 2007
Consumer's City: BILLINGS Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMEU74816U Date added to File: May, 23 2021
Date Complaint Received: Aug, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 07 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2006 ford explorer eddie bauer v8 with six speed auto. purchase vehicle used with 17k miles. problems with transmission 1-2 weeks into ownership. the vehicle has issues as to what gear to be in and will lunge forward or clunk into gear. this happens frequently when coming to a stop. also, when driving the vehicle it sometimes hesitates when shifting into higher gears and will "clunk" into gear. in one instance i tried to pull into traffic and attempted to accelerate and the vehicle would not shift in order to gain speed. the engine revved up but the transmission did not engage. i have had the car to the dealership 2 times for this problem. they have re programmed the computer the first time. the symptoms seemed to disappear. a week later, it came back. the second time, the tech told me that it is a normal condition and that the tranny gets confused as to what gear to be in. the delayed and harsh shifting is dangerous and someone is going to get seriously hurt as a result of it happening. the random shifting into first when coming to a stop should prove real interesting on the ice and snow... *jb