Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115023 Incident Date: Feb, 04 2007
Consumer's City: Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP55U12G Date added to File: May, 23 2021
Date Complaint Received: Aug, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford taurus. while driving 5mph out of the garage the front coil springs sheered and split in half. the sharp edge of the front coil spring cut into the right front passenger tire. the vehicle was towed to a repair shop and the mechanic stated that they needed to replace two front coil springs. the dealer where the vehicle was purchased advised him that his extended warranty expired. the vehicle was repaired at the owners expense. the failure mileage was 43,400 and the current mileage was 45000.