Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007115213 | Incident Date: Jul, 19 2007 |
| Consumer's City: CHADDS FORD | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2WP12K42F | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 30 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dealership found passenger side front wheel bearing failure. driver side front wheel bearing at mechanical wear limit. both were replaced, as well as transmission main seals from age/wear/leakage and front passenger side lower ball joint. one month prior to this repair, the vehicle transmission shut down without warning and no electrical warning or lights while being driven. because related other parts were repaired previosly and reported defective via this system on odi id 10107847 and 10148428 and during this repair reported repair to pontiac, the other associated parts were in specification. one lower passenger side ball joint was at the mechanical limit due to bad local roads on the passenger side edge of road/potholes and public utility access patches. worn hubs (for the second time here, listen up) are available for inspection if needed. both times this occurred, we noticed the failures either audibly (humming) or during state inspection, or both, and in all cases, the repair conditions were set by the dealership during the inspection phase. at no time during the inspection were apoligies offered, or better parts engineered, to prevent this from re-occurring. just told that this was a common problem on this vehicle, good thing we caught it before we caused an accident (we?) and we cannot offer a better part to fix this problem permanently. they should be held accountable for the materials used to produce and investigate manufactured items for compliance with material(s) engineering and specification, as well as wear testing data that may have been improperly reported to present a favorable outcome of test failure anaylsis. *jb |