Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115293 Incident Date: Aug, 06 2007
Consumer's City: FOUNTAIN VALLEY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E8XA Date added to File: May, 23 2021
Date Complaint Received: Aug, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In september 1999, we purchased a new mercedes-benz, ml-320. in 2003, the vehicle was a part of a recall for a lower power steering hose and clamp at the radiator fitting. on august 7, 2007, while driving the vehicle, the lower power steering hose blew off loosing all hydraulic fluid. we lost the power steering and had extreme difficulty steering the vehicle. the same problem has occurred with a family member's ml-320. in addition, the transmission has frozen four times in first gear. the mercedes dealer was unable to locate the problem. the vehicle was towed to the dealer and they replaced the hose; however, we have not retrieved the vehicle from the dealer because we are fearful about driving the vehicle due to these recurring problems. *tr