Consumer Complaint Detail
FORD / ESCAPE HEV / 2007
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007115474 | Incident Date: Jul, 26 2007 |
| Consumer's City: BROWNSVILLE | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: ESCAPE HEV | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMCU59H67K | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 17 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving at approximately 20-25 miles per hour both brakes lights came on - the abs light and the brake light. when i tried the brakes, i had none. i was able to pull off the road and stop the car with the emergency brake. i shut off the car and re-started it and the brakes worked. i drove it to the nearest dealership who had the vehicle from a friday afternoon through tuesday afternoon. they told me they replaced the solenoid valve block. when i picked up the car they could not guarantee this would not happen again. from research i have found that other escape hevs have also had a complete loss of brakes -this is a known problem. i called the dealership i purchased the vehicle from and the ford customer relationship center. they told me someone would get in touch with me in 2-5 days. no one contacted me and after 8 days i called them back. they offered me an extended warranty. this is not acceptable: i don't feel the car is safe and i feel there is a strong likelihood this will happen again. i have no confidence in either the vehicle or ford. *jb |