Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007115525 Incident Date: Mar, 25 2007
Consumer's City: MIAMI Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU67E13U Date added to File: May, 23 2021
Date Complaint Received: Aug, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 16 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was going back home to miami and my car 2003 ford explorer sport trac caught on fire at the exit of the midtown tunnel in new york city. the fire started in the front motor at the passenger side. the police used 3 fire extinguishers but all the effort they did was not enough. my car was completely on fire. the motor, the seats , all the interior was completely destroy by the fire. the fireman arrived after a few minutes, but it was to late. i bought this car cash brand new from sawgrass ford in ft lauderdale florida. i did not have full cover and i lost every thing.. i was in new york with my family and with no car to go back home.. i called ford and they told me that they are not responsible for anything that happen to that car. i am sure this is not fair to me or to anybody. the car was a 2003 and only had about 46,000 miles. *jb