Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115565 Incident Date: Jul, 24 2007
Consumer's City: PICKFORD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86E62U Date added to File: May, 23 2021
Date Complaint Received: Aug, 14 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 mercury mountaineer. while driving 55 mph and towing a camper, the overdrive off light illuminated. the vehicle also skipped gears. the dealer stated that the transmission fluid needed to be changed, but the contact declined to have it changed. the vehicle was taken to a transmission specialist who stated that the servo piston in the transmission was worn, which damaged the bands and drums. the transmission specialist made the repair. the failure mileage was 67,678 and current mileage was 67,800. updated 02-01-08. *kb updated 02/01/08 *tr