Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115575 Incident Date: Aug, 03 2007
Consumer's City: VILLA PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU67E22U Date added to File: May, 23 2021
Date Complaint Received: Aug, 14 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer sport trac. while proceeding to make a left turn, the vehicle failed to stop. the contact had to apply maximum pressure to the brakes in order to stop the vehicle. the failure also occurred while her husband was driving the vehicle. when he applied maximum pressure to the brakes, the vehicle accelerated. the contact stated that when she depresses the brake pedal, the vehicle suddenly speeds forward. the failure has occurred three times and the most recent occurrence caused him to crash into a wall. the air bags deployed and the damages totaled $6,800. the dealer informed her that they would look into the matter. as of august 15, 2007, the vehicle is still in the repair shop. the speed was unknown. the failure mileage was 50,000 and the current mileage was 51,050. updated 10/04/07 *tr