Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007115576 | Incident Date: Jun, 14 2007 |
| Consumer's City: WILMINGTON | Consumer's State: DE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:mid/rear assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4HR48NX5C | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 14 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 27 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I leased a 2005 jeep grand cherokee from a local dealership in wilmington, de. i recently experienced a significant problem with the rear seats and their ability, or lack thereof, to accommodate a child's car seat. as my daughter continues to grow we have changed her car seat to the forward facing position and it is currently located in the center of the back seat. as she continues to grow it is becoming difficult to place her in the child car seat located in the center of the back seat. thus, we attempted, unsuccessfully, to move her car seat from the center position to the right rear seat position. however, due to the shape of the vehicles seat and inability to remove the head rest, we were unable to safely secure her car seat in the right rear seat position. we have since tried to install two other child seats and neither worked. thereafter, we made arrangements to have someone from christiana hospital who is certified by the nhtsa install the seat and she too was unable to do so as a result of the vehicle's seat design and headrest. we have raised this issue with the dealership and daimler chrysler but they simply tell us to consult our owner's manual and seatcheck.org. however, i have read the owner's manual several times and it states that a child's seat can be installed in any of the rear seat positions. moreover, the representative from the hospital that attempted to install the seat is one of the individuals you are directed to from the www.seatcheck.org website. thus, i have no where else to turn so i thought the most prudent thing to do would be file a complaint with the nhtsa. *jb |