Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115631 Incident Date: Jul, 31 2007
Consumer's City: AUBURN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU72E32U Date added to File: May, 23 2021
Date Complaint Received: Aug, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 20 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The problem is my 2002 ford explorer rear window liftgate, my panel below the rear window is cracking for no reason, i do not use is part of the liftgate, after doing some research on the internet i found over 100 owners with the same problem. this is a design and engineering safety problem that will allow the rear window to fallout or explode when operating the door or normal driving of the vehicle . ford motor company should replace the panels at no charge to the owner of 2002 and up ford explorer with this tailgate design. *jb