| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007115666 | Incident Date: Jul, 09 2007 |
| Consumer's City: MIDLOTHIAN | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: MURANO | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JN8AZ08T24W | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 14 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 03 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Issue with 2004 sl murano. at 68k miles, felt a shudder and vibration in steering wheel, without warning. took it to mechanic where car died while going in reverse. took it to transmission specialist who could not diagnose issue. towed car to nissan dealership. another "diagnosis" performed and confirmed transmission was issue. no specific reason give. new transmission ordered, but turned out to be defective. car would not go in reverse. nissan confirmed that they knew about this issue. replacement transmission sent and installed. rude service from dealership, no help from nissan customer "specialist." new transmission cost was $6000 (parts and labor). had no option but to put new transmission, because nissan does not rebuild old transmissions. *jb |
