Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007115689 | Incident Date: Feb, 26 2007 |
| Consumer's City: YORKTOWN | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP24G9XR | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 14 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 30 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In feb 2007, a new mopar serpentine belt was installed on my 1999 dodge grand caravan (89,000 miles) by a local dodge dealer. after one week belt started a loud squeal. at the suggestion of mechanics i tried belt dressings, sprays and wire brush, all with no help to the problem. one mechanic suggested i replace the plastic pulley on my properly working tensioner with a metal pulley. this i did with no help. all pulleys were checked and found o.k. dealer installed another belt in june of this year. same problem after one week. ended up going to local independent repair shop (not dealer) and they installed "kit", which corrected problem. "kit' consisted of belt with grooves on both sides and idler pulley and tensioner pulley with grooves. problem solved. the dodge dealer never heard of this "kit"....come on dodge boys, get with it!!!! *jb |