Consumer Complaint Detail

HONDA / GL1800 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115704 Incident Date: Apr, 24 2007
Consumer's City: SALUDA Consumer's State: SC
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: GL1800 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HFSC47072A Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 honda gl1800 motorcycle. the rear suspension adjustment motor does not engage until the number on the indicator display reaches 7 or 8. this means that there is no suspension lift until that point, (7 or 8), is reached. honda maintains the unit is working properly. if it were working properly the bike should begin rising when the display reads 1. i have read that there have been many complaints of this defect, but honda will not repair the item, i suspect because it is a costly repair, and obviously widespread. aiken motorcycle sales & service will not repair, saying that the suspension mechanism is within honda specs. *jb