Consumer Complaint Detail

LINCOLN / TOWN CAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115716 Incident Date: Jul, 30 2007
Consumer's City: Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM83W34Y Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 lincoln town car. while driving 70 mph with the cruise control engaged, the vehicle accelerated to 90 mph on its own. the contact slammed on the brakes and the cruise control disengaged. the vehicle decelerated to its regular speed. she took the vehicle to the dealer and they stated that they could not repair the vehicle on their own. the dealer also stated that ford motors would send her a recall letter, however, it has not yet been received. the current and failure mileages were 32,000. updated 02-04-08. *kb the consumer was informed a recall had been issued, however the consumers vehicle identification number was not included in the recall. updated