Consumer Complaint Detail

DODGE / DURANGO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115771 Incident Date: Jul, 26 2007
Consumer's City: ROYAL OAK Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB48D85F Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was started the morning of 7/27/2007 after sitting approx. 24 hrs. drove less than 3 miles at 35-45 mph when vehicle stalled as left turn was being made at approx. 22 mph (lost all power, no warning lights etc..). had to put vehicle in neutral and restart (no warning codes appeared upon restarting). on 8/6 vehicle was started in the afternoon and driven less than 5 miles @ approx. 40mph when suddenly instrument cluster lights started to come on, a/c shut down and engine started running rough. vehicle was taken to dealership on 8/7 and after clearing codes dealer "could not identify" any problems. dealer stated no flash sw updates available. vehicle had 2 other instances prior to this in q207 where all lights came on in instrument cluster and engine ran rough. dealer could not identify what codes meant, but performed instrument cluster replacement (subject of a dcx recall) and vehicle ran well for about 6 weeks prior to the stalling incident on 7/27. *jb