Consumer Complaint Detail

JEEP / COMPASS / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115829 Incident Date: Aug, 12 2007
Consumer's City: CHESTERFIELD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: COMPASS Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8FT47037D Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 jeep compass. the contact's vehicle has been in the shop four times for the same failure. the failure began ever since the vehicle was purchased. while driving 35 mph, the engine rpm's increased to 6,000 and then the vehicle shut off. she restarted the vehicle and drove to the repair shop. the mechanic could not find any failure with the vehicle. the contact and two mechanics test drove the vehicle and the engine increased to 6,000 rpm's again. the mechanics downloaded and rebooted the electrical system, however, the failure recurred. she took the vehicle to the dealer and they replaced the ignition switch. the failure has recurred one week ago. she called daimler chrysler and they informed her to take the vehicle to another dealer. the contact is afraid to drive the vehicle, therefore it was towed and currently remains at the dealer. the current and failure mileages were 10,300.